Privacy Policy
Last updated: March 2026
ShapeHaven Innovations LLC ("ShapeHaven," "we," "us," or "our") operates this website (shapehaveninnovations.com) and one or more mobile applications (each an "App"). We respect your privacy and are committed to protecting any data handled in connection with your use of our website or App(s). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Scope & Applicability
This Privacy Policy applies to data collected or processed directly by ShapeHaven Innovations LLC in connection with your use of our website and any of our App(s). By accessing our website or installing/using our App(s), you agree to the terms of this Privacy Policy.
Note: If you use ReturnIQ (our Shopify application), that product has its own dedicated Privacy Policy and Terms of Service. Please refer to those documents for information specific to ReturnIQ.
1. Information We Collect
1.1 Website Usage
When you visit our website, we may collect limited information:
- No Analytics Tracking: We do not use Google Analytics, Facebook Pixel, or any third-party analytics services. We do not track your browsing behavior, clicks, or session duration.
- No Cookies: We do not use cookies or similar tracking technologies on our website.
- Contact Information: If you email us or fill out a contact form, we collect the information you voluntarily provide (name, email, message).
1.2 Mobile App Usage
Our mobile applications are designed with privacy as a core principle:
- Local Storage Only: Any presets, configuration settings, or histories you create within our App(s) are stored locally on your device (e.g., using Apple's UserDefaults or local file storage). We do not transmit that content to any external server.
- No Personal Data Collection: We do not collect personal information such as your name, email, location, or device identifiers.
- No Third-Party Analytics: We do not embed Firebase, Google Analytics, Mixpanel, or any other analytics frameworks in our App(s).
- Device Diagnostics: Apple's iOS system may record basic diagnostic data or crash logs if you have enabled diagnostics & usage sharing. ShapeHaven does not access or view those logs—Apple's infrastructure handles them.
1.3 In-App Purchases & Payment Processing
Our App(s) may offer in-app purchases or auto-renewable subscriptions. All billing and payment processing is handled exclusively by Apple through the App Store. We never see, store, or manage your credit card or billing information.
- When you make a purchase or renew a subscription, Apple's systems collect information necessary to complete the transaction (e.g., your Apple ID, purchase receipt, billing country).
- ShapeHaven only receives confirmation from Apple that a valid purchase or subscription exists; we do not receive any of your payment details.
- For details on how Apple handles your purchase data, refer to Apple's Privacy Policy: https://www.apple.com/legal/privacy/resources/
2. Data Retention & Server Information
2.1 ShapeHaven's Servers
- Data Location: We do not operate backend servers for our App(s), and no user-identifiable data is ever transmitted off your device.
- Data Retention: Since all user-generated data remains on your device, ShapeHaven has no server-side retention obligations.
2.2 Apple's Servers (for Purchases)
- Apple retains purchase receipts and basic purchase metadata on secure servers.
- You can review or request deletion of that purchase data via your Apple ID account settings.
- For details on Apple's data retention policies, see Apple's Privacy Policy.
3. Third-Party Services & Links
3.1 App Store (Apple) Services
The App Store handles our App(s) distribution, updates, purchase validation, and (if you've opted in) crash-reporting diagnostics. Any analytics or crash logs generated by Apple's operating system are governed by Apple's Privacy Policy. ShapeHaven does not access those logs directly.
3.2 External URLs
If our website or App includes links to external websites (e.g., for support, documentation, or GitHub), those sites may collect information according to their own policies. Always review the privacy statements of any third-party website before providing personal data.
3.3 No Third-Party Advertising or Analytics
We do not use Google AdMob, Facebook Audience Network, or any other advertising or analytics SDKs in our App(s). We do not collect device identifiers (IDFA), app usage events, or location data for advertising purposes.
4. Your Rights & Choices
4.1 Access & Deletion
- Your Data: Since we do not collect or store personal data on our servers, there is no personal information for us to access or delete.
- App Data: You can delete all data stored by our App(s) by uninstalling the application. This removes all locally stored settings and histories.
4.2 Contact & Requests
If you have questions about your privacy, wish to request information, or have concerns about how we handle data, please contact us at: info@shapehaveninnovations.com
5. Children's Privacy
Our website and App(s) are not intended for children under 13 years of age. We do not knowingly collect any personal data from children under 13. If you believe a child under 13 has inadvertently provided any information, please contact us immediately.
6. Security
We take security seriously. Since we do not collect or store personal data on our servers, the primary security concern is the protection of any data you voluntarily share with us (e.g., via email). We use industry-standard practices to protect such communications.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we will provide notice via our website or email if we have collected your contact information.
8. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
ShapeHaven Innovations LLC
Email: info@shapehaveninnovations.com
Website: shapehaveninnovations.com